Specialized in

  • Customer Acquisition
  • Retention
  • Customer Service
  • Debt Collection
  • Billing and back-office operations

Smart Outsourcing

Through our call center services we are specialized in providing top level Customer Acquisition, Retention, Customer Service and Debt Collection services

Customer Acquisition / Retention
We pride ourselves of being sales- and customer acquisition experts. We master the full customer cycle from lead, to sale, to happy and loyal customer.  Our Full Service and multi-channel approach allows us to achieve your most ambitious customer acquisition and retention goals.

Customer Service
Making your customer feel understood and appreciated is the first step of great customer service. Making your customers think of your service with a smile, that’s where your people come in. People always come first. We focus on keeping your customer service team happy, inspired and engaged with your brand. Excellent service with a personal touch. Always the right person, ready to help, happy to assist and quick response times are the key to a happy and loyal customer

Debt Collection
Our focus is to maintain a good customer relationship while recovering debt in an effective and ethical way. The purpose is to maintain a healthy relationship while using innovative debt collection methods to recover debt with a high collection rate. We work with highly trained professionals with extensive experience in your local debt collection space

  • Manage customer data
  • Multi-Channel
  • Smart Dialing
  • Engage
  • Acquire
  • Retain

We work with innovative multi channel technologies:

  • Manage customer data
  • Customer tracking
  • Quality Assurance (QA)
  • Debt- and credit management
  • Strategic dialing
  • Outbound, Inbound
  • Webchat, SMS, Social Media

Fully Compliant

The General Data Protection Regulation (GDPR)

PCI Compliance

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