Privacy Policy

Privacy Policy

Date of last modification: 09/01/2018

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by ResponseConcepts (JvanH Media B.V.). JvanH Media B.V. is a company registered with the Dutch chamber of commerce under number: 53182855. JvanH Media B.V. is registered as a data controller with the Dutch Data Protection Authority under number M1490516.

Data protection is a particular concern for us. We would therefore like to inform you about the type, extent and purpose of the recording, storing, amendment, transmission and/or using of personal data.

Information collected
We collect your details when you contact us with an enquiry and we may keep a record of that correspondence, your company name, personal name, email address, telephone number and/or any other data submitted by means of such message.

Use of personal data
We collect information about you for the following purposes:
• Providing and personalizing our services
• Dealing with your inquiries and requests
• maintaining information as a reference tool or general resource
• providing you with information about products and services

In the case you left your details in our contact form, we may also, from time to time, contact you via post, telephone or email regarding our products and services we think may be of interest to you.
If you would like to objects to this, please send an email to info@responseconcepts.com

Disclosures
We will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.

Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please send an email to info@responseconcepts.com

Security and safety 
ResponseConcepts has taken appropriate technical and organizational measures to protect your data against loss or against any form of unlawful processing. We use security measures to ensure that information is secured trough the Website.

Your rights and how to exercise them

You have the right to:

  • Right of access: you may request us to confirm if information about you is processed. If such is the case, you will receive access to your information.
  • Right of rectification: if our information about you is incorrect, you may request us to rectify your information. This includes the right to have incomplete information completed, taking into account the purpose of the processing.
  • Right to erasure: you may request us to erase your information, for instance if the information is unlawfully processed, or if you have withdrawn your consent. We will exercise your right to erasure without undue delay.
  • Right to restrict processing: you may request us to restrict the processing of your information, if (i) the information is inaccurate, (ii) the processing is unlawful, (iii) you need us to retain the information after the retention period for a legal claim, or (iv) you have objected to the processing and a verification of our legitimate interests is pending. We will exercise your right to restrict processing (for marketing purposes) without undue delay. In any case, you have the right to restrict processing for the purpose of direct marketing.
  • Right to data portability: you may request us to provide you with an electronic file of your information, or to transfer your personal data to a third party if such is technically feasible.

We will respond to your requests without undue delay, or within one month if permitted. If allowed under applicable legislation, we may extend the response period with two further months if such is necessary due to the complexity and number of requests. We will notify you of any extension and the reason thereof. If we deny your request, we shall inform you on the reasons for such a denial.

You may (in addition to the rights above) lodge a complaint regarding the processing of your information by us, or regarding the denial of a request as meant above, with the Data Protection Authority either in your place of work, your place of residence, or the place where the breach has occurred.

If you would like to amend/delete details or contact us in relation to the above, do not hesitate to write to us. You can find the contact information under the section “Contact details” in this privacy policy.

Storage period
In accordance with the law, ResponseConcepts does not store your personal data longer than necessary for achieving the purposes for which they are collected or processed.
In case you provided your data in the contact form, we will store the data for a maximum period of 2 years. After this period, your data will be automatically deleted. In any case, you can also request this data be removed at any time free of charge.
To exercise any of your rights, please contact info@responseconcepts.com

Cookies
We are not using any “cookie” technology on the public area of this web website. If we add any cookies in the future, we will change this notice to explain how such cookies are used.

Changes to the Privacy Policy 
It may become necessary to adapt the contents of this Data Protection Policy. We shall immediately publish any changes in the Data Protection Policy.

Jurisdiction

The parties submit for the resolution of conflicts and renouncing any other jurisdiction to the courts and tribunals where the user is domiciled. Likewise, as an entity adhering to “Confianza Online” and in the terms of its Code of Ethics, in case of disputes related to online contracting and advertising, data protection and protection of minors, the user may resort to the system of extrajudicial dispute resolution of Confianza Online (www.confianzaonline.es).

Contact details

JvanH Media B.V. / ResponseConcepts
Joan Muyskenweg 82
1114 AN, Amsterdam-Duivendrecht
+31 (0)20 370 4424
info@responseconcepts.com